Billing Help

Trials, renewals & refunds

Kaadrivara OÜ · Tallinn
Operated by Kaadrivara OÜ · Herne tn 24-10, 10135 Tallinn, Estonia · Effective 2026-05-01

Everything about how Videobox bills you — written plainly, with no surprises and no dark patterns.

At a glance

Free trial7 days of full access — today's pick and the entire archive.
Renewal priceMember $9.99/month or $99/year · Archivist $14.99/month or $149/year. The exact amount is shown at checkout before you confirm.
Billing cycleMonthly or annual, your choice. Annual saves roughly 17%.
Auto-renewalMembership renews automatically at the price shown until you cancel.
Cancel before trial endsCancel any time during the 7-day trial and you are never charged.
Money-back7-day money-back guarantee on your first paid charge. See the Refund page.
TaxesTaxes may apply depending on your location and are shown at checkout.

How the free trial works

When you start a trial you get 7 days of full access. We always show the renewal price before the trial begins. If you cancel before day 7 ends, no charge is ever made.

When and how you're charged

After the trial, your membership renews automatically at the price you saw at checkout, on the cycle you chose, until you cancel. Each renewal is billed at the start of the new period.

Cancelling

You can cancel in two clicks from your account at any time. Cancelling stops the next renewal; you keep access until the end of the current paid period. To avoid any charge, cancel before your free trial ends.

Refunds

On top of the free trial, your first paid charge is covered by a 7-day money-back guarantee. The full path and conditions are on the Refund page.

Payment security

Checkout runs over an SSL-encrypted connection. Card details are handled by our payment processor at checkout and are not stored on our servers.

Need help with a charge?

Email [email protected] with your account email and we'll sort it out. For anything else, see Contact.